jililove's commitment: We believe gaming should be a form of entertainment — not a source of financial hardship. This page provides all the information and tools you need on responsible gaming so you can always stay in control.

18+ Age Restriction
24/7 Support Available
5 Protection Tools
Instant Self-Exclusion

1What Does Responsible Gaming Mean

Responsible Gaming It means gaming or betting in a way that keeps it a positive form of entertainment in your life — never a source of harm to your family, finances, or mental health. jililoveResponsible gaming at jililove isn't just a policy statement — it's part of how we operate every single day.

Gaming can be an enjoyable experience as long as you know when to stop, how much time and money to spend, and when to seek help. While online gaming and betting involve skill, chance plays a significant role — so you should never play with the expectation of a guaranteed win.

Many young people in Bangladesh are increasingly getting into online gaming. jililove wants this interest to always remain fun and in control. That's why we've put together this comprehensive guide covering every aspect of responsible gaming.

Keep in mind: Gaming is entertainment, not a source of income. Never bet money that you can't afford to lose.

2Setting a Budget — The First Step to Smart Gaming

The most important responsible gaming habit is setting a fixed budget in advance and sticking to it strictly. jililoveOn -, you can easily set daily, weekly, or monthly deposit limits.

Simple Rules for Setting a Budget

  • After covering all essential monthly expenses, allocate a small portion of what remains — no more than 5% — for entertainment.
  • Rent, groceries, bills, your children's education — these should never come out of your gaming budget.
  • Once your session budget is gone, stop playing for the day — don't dip into the next day's budget early.
  • Rather than betting all your winnings back, withdraw a portion of them.
  • Never gamble by borrowing money or using funds without others' knowledge.
Betting more to try to "win back" what you've lost is known as "chasing losses". This is one of the most dangerous signs of gaming addiction. If you find yourself in this situation, stop playing immediately.

How to Set a Deposit Limit

1
Log in to your account

Log in to your jililove account and click the profile icon in the top right corner.

2
Go to Responsible Gaming Settings

From the settings menu, select the "Responsible Gaming" option.

3
Choose a limit type

Set a limit for any timeframe that works for you — daily, weekly, or monthly.

4
Set the amount and confirm

Enter the amount and confirm. The limit will take effect immediately.

5
Lowering a limit takes effect immediately; raising one takes 7 days

Lowering a limit for your protection takes effect immediately, but increasing one requires a 7-day waiting period.

3Recognizing the Signs of Gaming Addiction

Gaming addiction creeps up gradually — often before you even realize entertainment has become a problem. Check yourself against the signs below. If three or more apply to you, it's time to seek help.

Spending beyond your budgetHigh Risk
Increasing bets to chase lossesHigh Risk
Lying about your gamingModerate Risk
Feeling restless when not playingHigh Risk
Withdrawing from family and friendsModerate Risk
Sleep and work are being disruptedModerate Risk
  • Repeatedly trying to stop gaming but unable to follow through.
  • Betting with money set aside for bills or household expenses.
  • Taking on debt or borrowing money without telling anyone to fund your gaming.
  • Turning to gaming to cope with stress or low mood.
  • Winning no longer feels satisfying — just a reason to keep playing.

4jililove Protection Tools

jililove has built a set of powerful protection tools to help you stay in control of your gaming. They're completely free and available anytime from your account settings.

5Self-Exclusion — Take a Break

Self-exclusion is a feature that lets you request to have your own account suspended for a set period of time. jililoveThis feature takes effect immediately on -.

Self-Exclusion Options

  • 24-Hour Cooling-Off: To take a step back and think clearly after a sudden outburst or a significant loss.
  • 1-Week Break: To give yourself a break and take stock of your gaming habits.
  • 1-month break: To step back for an extended period and refocus on what matters most in your life.
  • 6 months or more: For a long-term break if there's a risk of serious addiction.
  • Permanent Exclusion: If you want to permanently close your account — this action cannot be undone.
If you try to open a new account while self-exclusion is active, our system will detect and block it. Our support team will also not send you any promotional offers during this period.

6Information for Family & Loved Ones

If you think a family member or friend is struggling with a gaming addiction, the first thing to understand is that this is a health issue — not a moral failing. So instead of anger or blame, offer empathy and support.

  • Listen without judgment — try to understand what they're going through.
  • Stop giving them money — funding their gaming only makes the problem worse.
  • Encourage them to seek professional help — no one should have to fight this alone.
  • Set your own boundaries — don't let helping others come at a cost to yourself.
  • Contact jililove Support — a request to restrict the account can be submitted on behalf of a family member.

7How to Get Help & Support

Asking for help isn't a sign of weakness — it takes real courage. jililove is always here for its users. If you feel gaming is getting out of control, reach out to us today.

  • jililove Live Chat: Available 24/7 — speak with us in complete confidence.
  • Email: support@jililove.ws — you'll receive a detailed response within 48 hours.
  • Account Settings: Set limits, take a break, or activate Self-Exclusion on your own terms.
National Mental Health Helpline (Bangladesh): 16789 — Free, confidential, and available 24/7.

8Check Yourself — How At Risk Are You?

Answer the questions below honestly. Nothing is recorded — this is just for you.